Whatever digital tooling and operational support you need, we have a variety of options available to you
Whether you’re looking for a full beginning-to-end experience, help with only part of the process, training on using your new tool or existing tooling, or a flexible monthly plan to support your business as and when you need it, we can help.
Market Research
Not sure which digital tools are right for your business? Comparing options can be time consuming and overwhelming, but we’re here to help.
We’ll make sure we understand the challenge you’re trying to solve, and the things that are most important to you. We'll research the market, compare options, and recommend 2-3 solutions that fit your needs and budget.
This service can be standalone, or we can help you get set up with whichever option you choose as part of a package - and you don’t need to decide right away.
Setup & Support
We’ll handle the technical setup of your chosen tools, ensure everything works together smoothly, and provide clear documentation so you understand your new systems.
We offer market research services to help you choose the right tool, but if you already know what tool you want (so don’t need our market research services) and are unsure how to get it set up, we can most likely help you with that, too - you can build your own package of TOTE services that work best for you and your business.
Low/No-Code Website Creation
We will work with you to understand your needs, brand style and design preferences, and create a low or no code website (meaning there’s no, or very little, ‘techie’ knowledge required) that fits you and fits your business.
If or when you need to update the site, we offer packages that include us making changes for you, but we can also work with you to help you feel confident making changes to the site yourself. We can provide training and support services to help you through the process, if you do decide to go this route.
Training & Facilitation
If we set up your digital tool, we’ll offer training as standard.
We also offer a series of friendly, jargon-free, standalone trainings (one to one, or in larger groups) on a variety of digital and operational focused topics, including making the most of your existing digital tools, how to create great onboarding experiences, project management basics and making data-driven decisions. If you’d like a session tailored to your needs, let us know.
Additionally, we can provide external facilitation services for your internal meetings, allowing team members to focus on the content and discussion rather than the process.
Making Tax Digital
Navigate HMRC’s digital tax requirements with confidence.
We are partnered with a qualified Tax Advisor (Frewin & Co) to ensure you meet all obligations while avoiding unnecessary costs.
We'll help you choose and set up Making Tax Digital-compliant software, optimise your processes, and show you which tasks you can manage in-house.
Stay compliant efficiently and cost-effectively.
Documentation, Guidance and Governance
Keep your business organised and compliant with clear documentation and processes. We'll help you create user guides, standard operating procedures, and governance frameworks that make sense for your team.
Feel secure knowing your business operations are well-documented and following best practices, and you can scale up or onboard and upskill new people with ease.
We can also implement tools to make your documents securely available from anywhere, and review and organise your existing document storage systems.
Process Optimisation
Streamline your workflows and eliminate bottlenecks.
We will work with you to understand and analyse your current processes (both digital and manual), identify inefficiencies, make recommendations and implement practical improvements.
Get more done with less stress by optimising how your business operates.
Flexible Monthly Plans
Could you use ongoing digital or operational support?
Access ongoing support through our flexible monthly packages. Use your hours for market research on new tooling, website changes, documentation updates, process improvements, additional training sessions, or anything else we offer that your business needs.
You can adapt the support to match your changing priorities. It’s your time to use your way.
Something else?
Looking for something specific that you don’t see here? Get in touch and let’s discuss your specific needs.
Whether it’s creating policy documents like a digital strategy or cybersecurity plan, a system integration, data dashboards to help you understand your business better, or something else entirely, we’ll work together to find the right solution.
Please note that we don’t currently offer technical cyber security packages, but can offer training and guidance including developing a cybersecurity plan.